Service Level Agreement

Learn more about what is restricted within our network

Important Usage Agreements

Channel Island Hosting provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of Channel Island Hosting are subject to the following terms of service:

Indemnification Policy

You agree to use all Channel Island Hosting services and facilities at your own risk. Channel Island Hosting specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Channel Island Hosting be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages.

Customer agrees that it shall defend, indemnify, save and hold Channel Island Hosting harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Channel Island Hosting, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Channel Island Hosting against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with Channel Island Hosting's server.

Channel Island Hosting reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from Channel Island Hosting's server. Channel Island Hosting shall be the sole judge of what violates this Policy.

Billing

At this time we offer a number of billing period options, depending upon the plan. If you are not satisfied within your first 30 days (or one month, where appropriate), we undertake to provide you with a refund, less the period of time used, if at all possible. (For some special offers, especially those provided by a third-party service, our ability to provide a refund will be varied. Domain Name registration fees are nonrefundable).

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